Terms & Conditions

✿ Payment must be made within 24 hours after issuance of invoice. We are sorry that your order will be cancelled without prior notice after this time-frame.
✿ No refunds once the payment has been made.
✿ We accept POSB/DBS (Singapore) & Maybank (Malaysia) ibanking transfer and ATM transfer (snapshot is required). Interbank transfer is also accepted but 3 working days is required for verification.

✿ For delivery within Singapore, Normal Mail is at SGD1.70 for the first item and SGD0.60 for every subsequent item. Registered Mail is an additional SGD2.24 on top of Normal Mail.
✿ For delivery to Malaysia, only Registered Mail is available at RM20 (up to 500g).
✿ Registered Mail comes with tracking number which Normal Mail doesn't.
✿ Normal Mail usually takes 3 to 5 working days (exclusive of weekends/public holidays).
✿ Registered Mail usually takes 4 to 7 working days (exclusive of weekends/public holidays).
✿ Polka Dottiee will not be held responsible for any lost or damage of products during postage. Therefore, Registered Mail is more advisable.
✿ We apologize that self-collection and meet-up requests will not be entertained.

Exchange Policy
✿ All items are thoroughly inspected before delivery. Hence, it is not returnable, exchangeable nor refundable.
✿ No size exchange will be allowed, please refer to measurements when placing your order.

✿ All prices shown are not inclusive of delivery charges.
✿ All items are brand new unless stated otherwise.
✿ All pictures are taken from actual pieces. Please note that there might be slight discrepancies in the colors due to different monitor setting.
✿ Measurements may vary 0.5 to 0.75 inches as all apparels are mass manufactured. 
✿ Accessories are not sold together with the garments unless stated otherwise.

By purchasing from Polka Dottiee, it signify that you have agreed all the terms and conditions above.

Should you have any queries with the above terms, please direct all inquiries to ask.polkadottiee@gmail.com.

Polka Dottiee reserves the rights to revise these terms and conditions from time to time without prior notice.